Salesforce CRT-251 Quiz 55 Topic 15 Questions 271-275

Question: 1

Northern Trail Outfitters has two products that each have a unique sales methodology. Some of the sales stages are shared between methodologies, the rest are exclusive to only one of the sales processes. Which three components should be configured to support two unique selling methodologies, even when a few of the sales stages overlap between the two? Choose 3 answers

ATwo record types

BTwo sales processes

CTwo page layouts

DOne set of opportunity stages

ETwo sets of opportunity stages

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Question: 2

Northern Trail Outfitters plans to integrate with Salesforce and track product shipments from each customers. The tracking information is currently available in a back-end system. Which set of objects are important for this integration?

AOpportunity, opportunity product, custom object shipment status.

BLead, opportunity, product, custom object --shipment status.

CLead, account, opportunity product, custom object --shipment status.

DOpportunity, opportunity product, campaign, custom object --shipment status.

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Question: 3

Which two processes should be recommended to track campaigns that influence won opportunities? Choose 2 answers

AHave the administrator specify a time frame that limits the time a campaign can influence the opportunity after the campaign first associated date and before the opportunity created date.

BAutomatically add child campaigns of the primary campaign source if the child campaigns have an end date that falls before the opportunity close date.

CAdd campaigns to opportunities when the campaign is related to a contact that is assigned a contact role on the opportunity prior to the close date

DHave representatives populate a field on the opportunity record with the dollar amount of the expected revenue from the campaigns that influenced the opportunity.

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Question: 4

A sales manager at Northern Trail Outfitters (NTO) needs to give the another manager access to an account as well as its four child accounts. NTO has account hierarchies with a private sharing model. How should the sales manager enable access?

AAdd the user manually to the parent account team and each of the child account teams.

BAdd the user to the account team on the parent account; the child accounts will inherit access

CAdd the user to a public group for that account and share all child accounts to this group.

DAdd the user to each child account team; visibility will then roll up to the parent account.

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Question: 5

Leads created from the 'Contact Us' form on the Northern Trail Outfitters' website are not being followed-up on in a timely manner. Management wants to be notified when a lead has NOT been followed-up within 24 hours if being submitted. Which action should be recommended?

ASend an email using lead escalation rule

BNotify using publisher action

CNotify using Chatter on leads

DSend an email using time-based workflow

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Salesforce CRT-251 Quiz:55 Topic:15 Questions:271-275