Salesforce CRT-251 Quiz 56 Topic 2 Questions 276-280

Question: 1

A consultant is recommending Salesforce Console for Sales to Northern Trail Outfitters to improve sales productivity in inside sales. Which two use cases support this recommendation? Choose 2 answers

ANeed to view the caller ID on screen and quickly make calls with one click

BNeed to add notes quickly while talking to the client

CNeed to chat with customers in real time with Chatter

DNeed to prioritize search results for contacts and opportunities

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Question: 2

Northern Trail Outfitters sales representatives have to be certified to sell items in its Professional catalog. Which two ways should Salesforce be set up to prevent those who are NOT certified from adding these items to opportunities? Choose 2 answers

AUtilize a separate price book for the products requiring certification and only share the price book to users who are certified

BUtilize a validation rule on opportunity products to prevent them from adding products marked as requiring certification if they are NOT certified

CUtilize a criteria-based sharing rule on products marked as requiring certification to only share the products to users who are certified

DUtilize a validation rule on products marked as requiring certification to prevent them from being added to an opportunity

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Question: 3

Which two process should be recommended to track the campaigns that influence won opportunities? Choose 2 answers

AHave the administrator specify a timeframe that limits the time a campaign can influence an opportunity after the campaign first associated date and before the opportunity created date.

BAdd campaigns to opportunities when the campaign is related to a contact that is assigned a contact role on the opportunity prior to the close date.

CHave representatives populate a field on the opportunity record with the dollar amount of the expected revenue from the campaigns that influenced the opportunity.

DAutomatically add child campaigns of the primary campaign source if the child campaigns have an end date that falls before the opportunity close date.

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Question: 4

A consultant wants to confirm requirements are collected during the project planning stage. Which three customer information data points should be requested? Choose 3 answers.

AList of stakeholders with roles and titles

BKey reports from the current system.

CList of required objects and fields

DCompany financial information

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Question: 5

Northern Trail Outfitters (NTO) wants to boost the importance of its sales stages and their role in NTO's sales methodology; they also want to enhance the precision of their sales forecast. How should the steps in the sales process be mapped so NTO's requirements are met?

AMap sales probability values to forecast categories; assign sales stages accurate percentages

BMap opportunity stages to forecast categories; assign accurate probability to each stage.

CMap appropriate sales stage to opportunity stage; assign accurate forecast probability

DMap forecast probability to opportunity probability; assign appropriate sales stage

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Salesforce CRT-251 Quiz:56 Topic:2 Questions:276-280