Salesforce CRT-251 Quiz 54 Topic 11 Questions 266-270

Question: 1

Northern Trail Outfitters (NTO) wants to launch an email campaign for its new winter gear. The NTO sales representative will review the response to the campaign and determine who the decision makers are prior to the beginning the sales process with each respondent. What set of steps should the consultant recommend for NTO?

ACreate a campaign, associate the leads to the campaign, and qualify the respondents.

BCreate a campaign, qualify the respondents, and create accounts and contacts

CCreate both account and contact records, then associate the contacts to the campaign

DCreate leads, convert them to opportunities, and qualify the respondents on the opportunities

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Question: 2

Northern Trail Outfitters wants to link contacts with more than one account. What should be recommended if a contact is an employee in one account, and on the boards of three additional accounts?

AAssociate the contact to other account using a custom lookup field.

BClone the contact record and add to the second account.

CEnable contacts to multiple accounts feature

DAdd the contacts to the partner related list on the second Account.

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Question: 3

A Sales Cloud consultant is working on an implementation that has multi-currency, multi-language and region-specific sales processes and workflows. Which two actions are essential for optimizing user adoption? Choose 2 answers

AEmploying realistic training data in the corporate standard currency

BCommunicating the training plan well in advance of training start date

CDeveloping only a standardized, global training curriculum for all users

DCustomizing the training curriculum for each specific region

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Question: 4

Northern Trail Outfitters has multiple currency enabled. Which two statements are true about opportunities in this situation? Choose 2 answers

AThe selected currency is used for the Amount (Converted) field.

BCurrency must be specified for the opportunity

CUser's default currency overrides the specified opportunity currency.

DThe selected currency is used for the Amount filed.

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Question: 5

Northern Trail Outfitters (NTO) attributes a decline in profit to an excessive number of discounts on opportunities. Which two actions can NTO request to monitor and control opportunity discounting? Choose 2 answers

ACreate a customer roll-up summary field to calculate the average product discount for each customer

BRun a report on opportunities showing list price and discounted price.

CLimit the number of discounted products that can be added to an opportunity

DEnsure that sales management approves discount requests for each opportunity

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Salesforce CRT-251 Quiz:54 Topic:11 Questions:266-270