Salesforce CRT-251 Quiz 53 Topic 14 Questions 261-265

Question: 1

Northern Trail Outfitters (NTO) uses channel partners for selling and servicing its products. As volume of leads has increased, NTO has noticed a decrease in satisfaction from partners on the quality of leads and a noticeable decrease in the lead conversion rate. What should the consultant suggest in order to increase partner satisfaction with the leads being shared?

ACreate a custom lead score field to assess lead quality and assign the leads that exceed the score to partners

BCreate multiple validation rules to ensure that all fields on the lead record are populated with data

CAssign all leads to the partner channel manager to validate the lead data and manually assign to partners

DUse the lead Score on the find duplicates button and assign the leads with a score in the high category

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Question: 2

Sales directors at Northern Trail Outfitters (NTO) need access to edit opportunity fields in the case of last minute updates once the sales stage reaches Negotiation/Review; however, sales representatives should not have editing rights at that stage. Which solution should the consultant advise?

ACreate a validation rule to enforce field access based on the sales stage and a custom permission.

BChange the field level security for the sales representatives to restrict field access based on the sales stage.

CCreate a workflow rule to enable field access for the sales directors based on sales stage.

DModify the profile for sales directors to enable the ''Modify All'' object permission for the opportunities.

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Question: 3

Management at Northern Trail Outfitters wants to make sure their sales representatives are recording important email communication with customers while they are away from their offices. The sales representatives use various email applications. Which solution should be recommended?

ADownload and install a Salesforce universal connector for their smartphone and computers.

BCopy and paste emails manually to the customer record in salesforce from their smartphones and computers

CForward emails using their Email-to-Salesforce email address from their smartphones and computers

DDownload and install the Salesforce for Outlook connector on their smartphones and computers

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Question: 4

Northern Trail Outfitters has Advanced Currency Management enabled and needs report that span time periods when the exchange rate was different. What is the converted amount based on this scenario?

AOn exchange rates that use the most current entry

BOn exchange rates entered in the opportunity

COn exchange rates that use the oldest entry

DOn the historical exchange rate associated with the close date

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Question: 5

What should a consultant recommend to show a dashboard with forecast by product family with quotas?

Salesforce CRT-251 Quiz:53 Topic:14 Questions:261-265