Salesforce CRT-251 Quiz 67 Topic 19 Questions 331-335

Question: 1

Universal Containers wants to implement a sales methodology that focuses on identifying customer's challenges and addressing them with its offerings. Which sales methodology is described above?

ARelationship selling

BTarget account selling

CDirect selling

DSolution selling

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Question: 2

The members of an opportunity team at Universal Containers are working together to close an opportunity. The sales engineer on the team is having trouble keeping up with the active quote. How can the sales engineer identify the opportunity's active quote?

AReference the last modified date on the quotes.

BReference the synced quote field on the opportunity record.

CReference synced quote history on the opportunity.

DFollow the opportunities' quotes in Chatter.

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Question: 3

Universal Containers has a public sharing model for accounts and uses the parent account field to create a multi-level account hierarchy. When viewing a parent account, the company wants to see the total value of open opportunities for all accounts in the hierarchy. Which solution should a consultant recommend to meet this requirement?

AUse Apex to update a custom field on the parent account with the total value of open opportunities form the child accounts.

BCreate a roll-up summary field on the parent account showing the total value of open opportunities from the child accounts.

CDefine a workflow rule to update the custom field on the parent account with the total value of open opportunities from the child accounts.

DCreate a link on the account that opens a report showing the total value of open opportunities for all accounts in the hierarchy.

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Question: 4

Sales management at Universal Containers is concerned that pipeline and forecasting reports are inaccurate because sales representatives are creating opportunities after they are closed/won. Which two solutions will help sales management identify and address the issue? Choose two answers.

ARun the opportunity pipeline standard report to view the upcoming opportunities by stage.

BUse a workflow rule to email sales management when the opportunity is created in the closed/won stage.

CCreate a report that displays opportunities that have a closed date less than or equal to the created date.

DCreate a workflow rule that automatically updates the opportunity to the first stage in the sales process.

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Question: 5

The marketing department at Universal Containers is migrating from its legacy campaign and email management system to Salesforce and wants to ensure that its communication materials can be migrated as well. What should a consultant recommend to migrate the marketing department's email templates?

AEnable Email-to-Close and use the Import Wizard.

BCreate an email template change set or use the Lighting Platform.

CManually recreate the email and mail merge templates in Salesforce.

DEnable Email to Salesforce before sending email templates to Salesforce.

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Salesforce CRT-251 Quiz:67 Topic:19 Questions:331-335