Salesforce FSL-201 Quiz 28 Topic 5 Questions 136-140

Question: 1

Universal Containers wants their Technicians to be allowed to reschedule a visit for the same work within the Field Service mobile application. What approach should a Consultant recommend?

ACreate a Quick Action that will create a new Service Appointment record.

BCreate a Visualforce page that will create a new Work Order record.

CCreate a Quick Action that will create a new Work Order record.

DCreate a Visualforce page that will create a new Service Appointment record.

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Question: 2

Universal Containers wants to automatically create Work order Line Items based on the products being serviced. How can this be achieved?

AWith Entitlement Templates

BWith Workflows

CWith Process Builder

DWith Work Order Types.

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Question: 3

Universal Containers wants to help their dispatchers determine the length of time a Work Order should last. What should the Consultant implement to help achieve this goal?

AWork Types with an Estimated Duration.

BOperating Hours for Customer Accounts.

CWork Orders with Operating Hours.

DWork Types with Service Level Agreement.

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Question: 4

Universal Containers (UC) wants to customize Service Reports provided to customers at sign-off. Which three options are available through configuration in Field Service Lightning?

AAdd additional page to End Section of report.

BAdd additional field to Address Section of report.

CAdd additional filed to General Section of report.

DAdd additional image to Detail Section of report.

EAdd additional dates in Date Section of report.

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Question: 5

Universal Containers wants to represent and track a Bill of Material (BoM). What should a Consultant recommend?

AUse Assets and define a hierarchy.

BUse a custom object to model the BoM.

CUse an ERP to manage the BoM.

DUse Products and add to an Order.

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Salesforce FSL-201 Quiz:28 Topic:5 Questions:136-140