Salesforce FSL-201 Quiz 30 Topic 4 Questions 146-150

Question: 1

Universal Containers wants to invoice its Customer for the parts used when performing repairs on installed Assets. What should a Consultant recommend to track the price of the parts consumed?

AUse Opportunity Line Items and Price Books to track the price.

BUse Products and Price Books to track the price.

CUse Assets and Products to track the price.

DUse a custom object to model the Work Order pricing and price.

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Question: 2

Universal Containers has installed base equipment that requires specific expertise to install or decommission. Additionally, the effort can vary significantly based on equipment type. What solution should a Consultant recommend to efficiently manage installation and decommission work?

AValidation Rules and Work Types

BWork Types and Skill Requirements

CMilestones and Service Appointments

DSkill Requirements and Entitlements

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Question: 3

Universal Containers (UC) uses Service Contract based Entitlements to determine their Service Level Agreements. UC would like to track adherence to Service Contract SLAS. Where would UC apply an Entitlement record to track the specific Service Contract SLAS?

AWork Order Line Items

BService Contract

CWork Order

DAccount

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Question: 4

Universal Containers has an initiative to reduce their carbon footprint. What factor should a Consultant recommend using in a Scheduling Policy to meet the above requirement?

AGive the Minimize Travel Service Objective the highest weight.

BRemove the ASAP Service Objective.

CRemove the Match Location Work Rule.

DAdd the Maximum Travel From Home Work Rule.

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Question: 5

Universal Containers' (UC) Technicians are required to record actual work duration against baseline estimates at the Work Order Line Item Level for certain tasks. How can this be supported using standard fields and features?

ACreate Work Types for all tasks requiring an estimated versus baseline value. Train Service Technicians to select the appropriate Work Type, and then update the ''Duration'' field on the Work Order Line Item.

BTrain Dispatchers to update the ''Duration'' field when Work Orders are created. Train Service Technicians to select the appropriate Work Type, and then update the ''Duration'' field on the Work Order Line Item.

CCreate Knowledge Articles with the baseline durations for each Product. Train Service Technicians to associate the appropriate Knowledge Article, and then update the ''Duration'' field on the Work Order Line Item.

DCreate Work Types for all tasks requiring an estimated versus baseline value. Train Service Technicians to select the appropriate Work Type, and then update the ''Duration'' field on the Work Order.

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Salesforce FSL-201 Quiz:30 Topic:4 Questions:146-150