Salesforce FSL-201 Quiz 24 Topic 5 Questions 116-120

Question: 1

Universal Containers is implementing Field Service Lightning in multiple European Countries, where pricing varies by product. Which two options should a Consultant recommend when considering the setup and configuration of Price Books?

AUtilize Standard Global Service Price Book Entries.

BUtilize multiple country-specific Price Books.

CUtilize country-specific Price Book Entries.

DUtilize the standard Salesforce Price Book.

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Question: 2

Universal Containers wants to track how much time each Technician is actively working each day. Which two data elements should be captured in order to calculate percentage of time spend actively working.

ATechnician hours at client location.

BTechnician work orders completed

CTechnician hours traveling

DTechnician hours per day.

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Question: 3

Universal Containers (UC) wants to better understand their service business and Field Service Technician terms' schedules. A Consultant suggested UC start to forecast and plan. Which two abilities does forecasting and planning provide?

AProactively adjust Service Contracts.

BMore accurately assign Work Orders based on skills.

CProactively adjust to address demand fluctuations.

DMore consistently meet customer response times.

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Question: 4

Universal containers (UC) sells shipping containers and container parts. UC wants

to track each customer's container and associated parts for Florida servicing, sales, and

reporting purposes.

Which solution should a consultant recommend to relate the parts to a customer's

container?

ACreate an asset hierarchy on the account with the container as the root asset and the
parts as child assets.

BAdd the container as an asset on the account and mark the parts internal assets.

CAdd the container as a product on the account and the parts to a child product related
list.

DCreate a hierarchical relationship between the parent product container and child parts
products.

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Question: 5

which configuration can universal containers use to brand the field service lightning mobile app?

ACompany colours

BCompany address

CCompany style sheets

DCompany logo

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Salesforce FSL-201 Quiz:24 Topic:5 Questions:116-120