Salesforce CRT-251 Quiz 23 Topic 9 Questions 111-115

Question: 1

The Cloud Kicks IT team has noticed that there are many duplicate person Accounts. The team can often easily identify duplicates and wants to merge them. Which consideration should the Consultant convey regarding person Account merges?

APerson Accounts can be merged with other person Accounts.

BPerson Accounts can be merged automatically by enabling the option in Account Setup.

CPerson Accounts with a redundant relationship can be merged with duplicate matching rules.

DPerson Accounts can be merged with Contact records.

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Question: 2

Cloud Kicks' sales productivity is on the decline, while its competitors are doing great. The Consultant has suggested Einstein Opportunity Insights. Which three insights can this provide? Choose 3:

AKey Moments

BSentiment Analysis

CFollow-up reminders

DDeal Prediction

EOpportunity Representative Score

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Question: 3

Cloud Kicks' high-value opportunities are becoming delayed in the approval process because sales managers approval requests go unnoticed for various reasons. Cloud Kicks wants to streamline the approval process and give sales managers more ways to approve Opportunities in a timely manner. Which two strategies should the Consultant recommend to improve the approval process? Choose 2 answers

AEnable one-click approval from report results that returns high-value Opportunities

BEnable approval in Chatter to allow managers to approve or reject approval requests.

CCreate a dashboard of pending approvals and add it to the Chatter feed.

DCreate a process builder to automatically approve high-value Opportunities.

EEnable approvals by email for the approval process for high-value Opportunities.

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Question: 4

Cloud Kicks wants to allow a single view of Contacts that belong to the same Account Hierarchy chain. How should the Consultant meet this requirement?

ANavigate to the default Contact Hierarchy Lightning Component on the parent Account.

BCreate a report to display all related Contacts

CNavigate to the Account hierarchy page to view all related Contacts

DEnable the View All Child Contacts feature

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Question: 5

Cloud Kicks has purchased a list of prospects and wants sales representatives to begin to contact and measure the Return Of Investment (ROI) of the people in the purchased list. Which solution should the Consultant recommend?

ACreate a new custom object for purchased leads.

BImport the list as new leads and update the lead source to 'Purchased Lead'.

CCreate a campaign for this list, import the list as leads, and add them to the campaign.

DImport the list as new leads using the import wizard.

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Salesforce CRT-251 Quiz:23 Topic:9 Questions:111-115