Salesforce CRT-251 Quiz 42 Topic 3 Questions 206-210

Question: 1

The sales at Cloud Kicks needs to track the number of retail locations for each of its Leads. Once the Lead is converted, the sales team wants to see the number of retail locations related to its customer. The service team also wants to view this information. Which two actions should the Consultant take to meet this requirement? Choose 2 answers

ACreate a rollup field on the Account to calculate the number of retail locations.

BMap the custom field from the Lead object to the custom field on the Account object during lead conversion.

CUpdate the Account with number of retail locations after it has been converted.

DCreate custom fields on the Account and Lead objects to store the number of retail locations.

EMap the custom field from the Lead object to the standard field on the Account object during lead conversion.

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Question: 2

Cloud Kicks is currently going through a fast-paced growth of its sales department. The Sales Director notices that new sales executives are investing time connecting with existing contacts who are not influential in furthering the business relationship. Which two potential solutions can the Consultant recommend? Choose 2:

AAdd a Lookup field to Contacts to indicate Influential Contacts.

BAdd an Influencing Contact multi-select picklist field on the Account.

CImplement the Account Contact Role feature.

DTrack time invested in a custom field for each contact

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Question: 3

The Cloud Kicks Marketing Team purchased a marketing automation tool and are implementing a Lead qualification process. The Sales Director provided key attributes and activity history of the ideal LeaD. What can Marketing do with this information to implement an automated solution?

ADevelop the Lead score and grade based off the provided information to automatically determine when a Lead should become qualified

BAdd fields for all key attributes to the Lead object and make them required

CSet up the marketing tool to send any prospects to Salesforce and have Sales Reps assist in the qualification process

DCreate reports based off the provided Sales metrics in the marketing automation tool and train Marketing users to identify and qualify Leads

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Question: 4

The Cloud Kicks Sales Support team manually enters leads into Salesforce throughout the week. It was discovered that many of the leads already exist as Contacts in the system based on matching email address. This has resulted in high volume of unconverted leads. Which solution should be used to identify and block future duplicates from being created?

ACreate a process builder and flow that emails the user of a potential duplicate Contact when a Lead is created.

BBuild a report that groups leads by email address to identify and merge duplicates

CUse Dataloader to import the leads each week instead of entering leads individually.

DActivate the Standard Lead Duplicate Rule that matches on both Lead and Contact.

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Question: 5

The Consultant at Cloud Kicks has successfully implemented the Einstein lead Scoring feature and now wants to measure the effectiveness and track lead conversation rates. Which three standard dashboards are available? Choose 3 answers

AAverage Lead Score by Lead Source

BConversion Rate by Lead Source

CConversion Rate by Lead Score

DLead score Distribution

ELead Scores by Created Date

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Salesforce CRT-251 Quiz:42 Topic:3 Questions:206-210