Salesforce CRT-251 Quiz 44 Topic 1 Questions 216-220

Question: 1

Sales representatives at Northern Trail Outfitters (NTO) need to collaborate with customers on sales deals to gather requirements, analyse solutions, and deliver proposals. NTO wants to ensure that customers are fully engaged throughout each stage in the sales process. What solution should a consultant recommend to facilitate collaboration with customers? Choose 2 answers.

AAdd customers to Salesforce as Chatter Free users

BShare chatter files with customers

CAllow customers to follow opportunities in chatter

DInvite customers into private chatter groups.

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Question: 2

Northern Trail Outfitters (NTO) has automated the process of creating new account records in salesforce. All account records created through this process are owned by a generic user. There are now two million account records that have been created in this manner. NTO is now seeing performance issues when it makes any changes to account sharing rules. What can NTO do to address the issue without changing its integration?

AEnsure that the generic user has not been assigned a role.

BContact salesforce support to add an index to the account object.

CSet the organization wide defaults for accounts to public read/write.

DEnsure that the generic user has the Modify All Data permission.

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Question: 3

Northern Trail Outfitters (NTO) manages opportunity forecasts using the standard forecast categories in Salesforce customizable forecasting. Each sales stage is aligned with a forecast category. When reviewing the forecast, NTO wants the roll-up of just the opportunities that are in pipeline, best case, and commit. What number in the forecast would provide NTO with the appropriate information?

APipeline + Closed/Won

BPipeline + Best Case

CPipeline

DPipeline + Commit

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Question: 4

Joe is the record owner of a Lead. A Lead sharing rule has been defined so that leads owned by Joe are shared with public group called 'Joe's Team'. When the Lead is converted to an Account, Contact, and Opportunity, who will have access to these records assuming that a private sharing model in place on these objects and there are no sharing rules defined for these objects?

AJoe, all members of the public group, Joe's Team, and anyone above any group member in the role hierarchy will be able to access the three records.

BJoe and anyone above him in the role hierarchy will be able to access the three records

CJoe, all members of the public group, and Joe's Team will be able to access the three records

DJoe will be the only person who will be able to access the Account, Contact, and opportunity records.

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Question: 5

Which two solutions should a consultant recommend if a sales process requires opportunities to have associated product line items before moving the opportunity to the negotiation stage? Choose 2 answers.

AConfigure a validation rule that types the Has Line Item and Stage fields for the correct condition.

BDefine a workflow rule that automatically defaults to a pricebook and product line item when selecting the negotiation stage.

CEnsure that all sales representatives have access to at least one pricebook when creating product lines.

DConfigure the opportunity record types to enforce product line item entry before selecting the negotiation stage.

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Salesforce CRT-251 Quiz:44 Topic:1 Questions:216-220