Salesforce FSL-201 Quiz 37 Topic 5 Questions 181-185

Question: 1

Universal Containers wants Service Managers to quickly identify location and status changes in the lifecycle of a specific component in a customer's install base. What should a Consultant recommend to track the lifecycle?

AUtilize lifecycle Object tracking on Assets.

BUtilize Field History Tracing on Assets.

CUtilize custom fields for change tracking on Assets.

DUtilize a Work Order related list on Assets.

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Question: 2

Universal Containers' (UC) Technicians often report seeing competitor's assets when on-site. UC would like to run a report on which of their customers have competitive assets. How should a Consultant recommend meeting this requirement using the Field Service mobile app?

AManually create a competitor's Asset Record on the Field Service mobile app.

BUse a Quick Action to create a competitor Asset Record on the Field Service mobile app.

CUse a Quick Action to create a Note to explain the competitor's Asset and attach it to the Work Order.

DUse a Macro to create a competitor Asset Record on the Field Service mobile app.

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Question: 3

Universal Containers has Resources working in multiple countries and time zones. Each country has different holidays and working hours as allowed by law. What should a Consultant recommend to implement these parameters with the most flexibility possible?

AWork Types, Resource Availabilities, and Operating Hours

BService Territories, Resource Capacity, and Business Hours

CService Territories, Operating Hours, and Resource Absences

DSkills, Operating Hours, Time Slots, and Holidays.

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Question: 4

Universal Containers wants the ability for their Field Technicians to log sales opportunities associated with their Work Orders. What configuration should a Consultant implement so Field Technicians can easily achieve this through the Field Service Mobile app?

AQuick Action on Opportunity to Create Work Order

BQuick Action on Work Order Line Items to Create Opportunity

CQuick Action on Work Order to Create Opportunity

DQuick Action on Opportunity to Create Work Order Line Item

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Question: 5

Universal Containers wants to track the total associated price when servicing Work Order for customers. Which two of the following should a Consultant recommend? Choose 2 answers

AUse Work Order and Work Order Line Items.

BUse the Einstein Pricing Configurator.

CSet up Products and Price Books.

DUse a custom object to model the Work Order pricing.

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Salesforce FSL-201 Quiz:37 Topic:5 Questions:181-185