Salesforce FSL-201 Quiz 39 Topic 7 Questions 191-195

Question: 1

Universal Containers wants to give Field Technicians the ability to create follow-up appointments if they are unable to complete w Work Order due to missing inventory. What should a Consultant implement to meet this requirement?

AImplement a Macro to generate Service Appointments on the existing Work Order.

BImplement a Quick Action to create a new Work Order Line Item on the existing Work Order.

CImplement a Quick Action to create a new Service Appointment on the existing Work Order.

DImplement a Custom Button to Create a Service Appointment on the existing Work Order.

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Question: 2

In the dispatch Console, when viewing the Map, which three data elements can be presented to the Dispatcher? Choose 3 answers

AGoogle Traffic Data

BResource's Home Base

CService Appointments

DResource's Travel Speed

EService Appointment Dependencies

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Question: 3

Universal Containers provides multiple service types (i.e, Installation, Maintenance, Break/Fix, etc). Each Service requires a variety of skills and certifications in order for a resource to excel. Which two configurations should a Consultant implement to meet this requirement? Choose 2 answers

ACreate Multiple Work Orders Line Items per service.

BSelect the relevant Work Types for each Resource.

CAssign the appropriate Skills to Resources.

DUse Work Types with required Skills.

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Question: 4

Universal Containers' DSO (Days Sales Outstanding) is at an all-time high, and they are evaluating way to shorten the collection time. What will help reduce DSO?

ARequire Technicians log all non-billable hours.

BRequire customer signature on billable Work Orders

CRequire approval on all Installations.

DRequire Technicians sign-off on Work Orders.

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Question: 5

Universal Containers' (UC) customers have asset scheduled to be moved between locations by field personnel. UC wants to implement a standard process focused on asset traceability. Which two object should a Consultant recommend to meet this requirement? Choose 2 answers

AWork Orders

BAssets

CCases

DService Appointments

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Salesforce FSL-201 Quiz:39 Topic:7 Questions:191-195