ServiceNow CIS-ITSM Quiz 4 Topic 4 Questions 16-20

Question: 1

Which three password options are available for the administrator to set on content deliveries? (Choose three.)

AAdministrator-provided default password

BPassword complexity rules

CPassword protection is required

DPassword protection is optional and defaults to ON

EPassword protection is optional and defaults to OFF

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Question: 2

Universal Containers has a process to allow an employee to submit a vacation request and route it to the employee's manager for approval. An employee attempted to submit a request but it could NOT be submitted.

How should the administrator troubleshoot this?

AEnsure the approval step has an associated action.

BEnsure the user record has an assigned active manager.

CReview the system log to determine the root cause.

DUse workflow to email the administrator if the process fails.

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Question: 3

An administrator has unchecked the 'Enable content pack creation' checkbox after users had created content packs.

What is the impact of this change?

AUsers can modify the description and title of existing packs.

BAll existing content packs will be deleted.

CUsers can continue to edit the contents of existing packs.

DThe Clone & Customize button will continue to be available.

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Question: 4

Which two actions could the delegated administrator complete after delegated administration is granted for a custom object? (Choose two.)

AAdd a custom picklist field to the object.

BChange organization-wide sharing rules for the object.

CChange the relationship with another object.

DCreate a custom tab for the object.

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Question: 5

What are two capabilities of Territory Management? (Choose two.)

AThe ability to use opportunity criteria to expand a private sharing model.

BTerritory hierarchy replaces the role hierarchy for sharing.

CThe ability to use account criteria to expand a private sharing model.

DSupport for complex and frequently changed sales organization structures.

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ServiceNow CIS-ITSM Quiz:4 Topic:4 Questions:16-20