Salesforce Sales-Cloud-Consultant Quiz 67 Topic 4 Questions 331-335

Question: 1

Universal Containers is nearing the end of a quarter and the committed forecast is well below target. In order to identify additional sales opportunities. Universal Containers needs to track the competitor products used by its customers so it can sell into those customer accounts. Where should the competitor product information be tracked?

AAsset

BProduct

COpportunity

DOpportunity product

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Question: 2

Universal Containers has two different groups who use accounts. The sales group needs to populate 15 fields and view the fields on the account record. The support group does NOT need to view the 15 fields on the account record but must be able to run reports on them. Which solution will satisfy this requirement?

ACreate separate page layouts for the sales and support groups.

BCreate separate record types for the sales and support groups.

CHide the fields through field-level security from the support group.

DCreate a custom object for the 15 fields with a master-detail relationship

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Question: 3

Each year on a Contact's birthday. Universal Containers wants to post a message to the Contact's Facebook page using Social Accounts and Contacts. What should a Consultant consider before implementing this solution?

ASalesforce never posts anything to social network accounts.

BThe Saleforce User's Facebook password must be stored on the User record.

CThe Contact record must be updated each year to cause the Post to occur

DThe Contact Owner must Follow the Contact on Facebook.

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Question: 4

Universal Containers requires its sales representatives to go through an internal certification process to sell certain groups of products. What could be done to prevent a sales representative from adding these products to opportunities if they are not certified to sell them? Choose 2 answers

AUse a separate price book for the products requiring certification and only share the price book to users who are I---I certified.

BUse a criteria-based sharing rule on products marked as requiring certification to only share the products to users who are certified.

CUse a validation rule on products marked as requiring certification to prevent them from being added to an opportunity.

DUse a validation rule on opportunity products to prevent them from adding products marked as requiring certification if they are not certified.

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Question: 5

Universal Containers has a private sharing model for accounts and opportunities. As part of its sales strategy, each sales

representative collaborates with the same set of individuals for each opportunity.

What should a consultant recommend to grant sales representatives the appropriate access to an opportunity?

ACreate a public group for each team and have the sales representatives configure his or her default opportunity team

BCreate a trigger for each sales representative that would automatically share the opportunity with his or her default opportunity team.

CEnable Chatter and configure a customer Chatter group for the opportunity to allow collaboration on ideas.

DEnable opportunity team selling and have each sales representative configure his or her default teams

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Salesforce Sales-Cloud-Consultant Quiz:67 Topic:4 Questions:331-335