Salesforce Sales-Cloud-Consultant Quiz 71 Topic 8 Questions 351-355

Question: 1

Universal Containers recently changed the sharing model for accounts from public to private. Users must be able to view contacts they own for accounts that are owned by other users. However, account owners do NOT need access to the contact records owned by others. How should this be accomplished?

ASet the organization-wide default for contacts to be controlled by the parent.

BMove contacts NOT owned by the account owner to an account owned by the contact owner.

CSet the organization-wide default for contacts to private.

DInstruct users to create new account records and new contacts related to the accounts.

Show Answer

Question: 2

UC has set the OWD for accounts to private. Bill owns the Acme account and the General Industries account. Acme is the parent account for General Industries. Bill needs to collaborate with Mary on his accounts, so he manually shares read access to Acme. What access will Mary have to these accounts?

ARead-only on General Industries and read-only on Acme

BRead-only on Acme and no access on General Industries

CRead-only on Acme and access on General Industries

DRead-only on General Industries and read-write on Acme

Show Answer

Question: 3

What Sales Cloud features would allow the company to improve data quality and consistency across sales deals? Choose 3 answers.

AUse a single page layout to display all information regardless of line of business

BUse workflow rules to validate data entry

CImplement validation rules for opportunities

DUse opportunity record types and page layouts to display information specific to each line of business

EUse required fields to enforce critical data entry

Show Answer

Question: 4

It is unclear how the money spent on marketing campaigns is helping Universal Containers grow its sales business. What is the best way for Universal Containers to capture a return on investment?

ACount the number of leads generated from each campaign.

BDetermine the number of activities created by sales related to a campaign.

CTrack the value of closed won opportunities generated by each campaign.

DDetermine the number of opportunities generated by each campaign.

Show Answer

Question: 5

UC would like to capture qualification information for new leads (e.g.. whether or not the person is a decision maker). This information should also appear in the contact record once the lead has been converted. Which approach should a consultant recommend?

ACreate a custom field on the lead object and contact object; advise users to select it for transfer during conversion

BCreate a custom field on the lead object and contact object: utilize a trigger to transfer the value after conversion .

CCreate a custom field on the lead object and contact object: configure mapping of these two fields for conversion

DCreate a custom field on the lead object and contact object: these field will be mapped automatically during conversion

Show Answer

Salesforce Sales-Cloud-Consultant Quiz:71 Topic:8 Questions:351-355