Salesforce Sales-Cloud-Consultant Quiz 66 Topic 2 Questions 326-330

Question: 1

Universal Containers has enabled Social Accounts and contacts. When a sales representative accesses a contact within Salesforce, the representative is unable to see detailed information from the contacts Facebook profile (e.g. contacts wall postings).

What is preventing the sales representative from accessing detailed information on the contacts Facebook page?

AThe link to the Facebook profile is not configured with the administrator password to access detailed information

BThe information shown is based on the sales representative's connection level with the contact on Facebook

CThe fields configured by Universal Containers administrator on the contact page layout are missing

DUniversal Containers must purchase the Facebook license to access public information for its users

Show Answer

Question: 2

Universal Containers acquires sales leads each year through trade show attendance by its sales and marketing employees. Occasionally, duplicate leads are generated when the marketing team imports leads that already exist in the system. What should a consultant recommend to prevent duplicate leads in the system?

AUpload leads to Data.com to remove duplicates and select the option to have them automatically imported

BUpload leads using Data Loader and enable 'Find Duplicate' setting to prevent duplicates

CUpload leads using Lead Import wizard and select the appropriate field to match duplicates against existing records

DUpload leads and click 'Find Duplicates' button for each lead record to identify potential duplicate lead

Show Answer

Question: 3

What is the Capability of Chatter Files? Choose 2 answers

AFiles can be synced from Chatter to a folder in a local directory

BAll content files from content libraries can be synced in Chatter

CPrivate content may only be shared in private Chatter groups

DUsers can use mentions to share files in content libraries

Show Answer

Question: 4

Universal containers wishes to track relationships between its customers. For example, some customers are suppliers for other

customers.

What should a consultant recommend to track multiple customer relations?

AAdd the related company to the first company's partner related list, with supplier as a value.

BAdd the related company to the first company's custom supplier lookup field as a value

CAdd the related company to the first company's contact roles related list, with supplier as a value

DAdd the related company to the first company's account team, with supplier as the role

Show Answer

Question: 5

UC wants to give access to Salesforce to its sales reps on the road, even when they are in areas not covered by internet reception. What solution should a consultant propose?

ASalesforce Touch

BSalesforce Classic

CSalesforcel app

DCustom hybrid app

Show Answer

Salesforce Sales-Cloud-Consultant Quiz:66 Topic:2 Questions:326-330