Salesforce FSL-201 Quiz 51 Topic 9 Questions 251-255

Question: 1

When the universal container UC technician installed a product at a customer site

the technician must perform all future work for that customer

Which process should the consultant use to meet the requirements?

AAdd the resources as a required resource on the contact

BAdd the resources as a required resource on the work order

CAdd the resources as a required resource on the asset

DAdd the resources as a required resource on the account

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Question: 2

universal container UC services customers in multiple time zones. UC

Dispatcher need to see the dates and time in dispatcher console for the time zone

where jobs are being performed

How should the consultant configure this?

ACreate the formula to calculate the time zone offset from the user to territory
time zone

BSet the dispatch console to display in territory time zone in the field service settings

CSet the dispatch console to display in the user time zone in field service settings

DConfigure the dispatcher user time zone to the same as territories they manage

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Question: 3

universal container want to track technician van stock using the field service

lightning mobile app and ensure the technician report when part is used

Which three data elements should a consultant recommend tracking to support this?

requirement

Choose 3 answers

AProducts required

BInventory

CMobile locations

DWarehouse locations

EProduct consumed

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Question: 4

universal container is implementing work order management to better the

support its clients

Choose 2 answers

ACreate work skills using the fsl lightning Managed package wizard. Assign the skills
to service resources. And the skill to work type and work order

BCreate the work skill using setup. Manually assign the skills to service resources

CCreate the work skills using the FSL lightning web component. Assign the skill to
service resources add the skill to work type

DCreate the work skills using the guided setup wizard. Assign the skill to service to
service resources using guided setup

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Question: 5

A dispatcher of a local power outage. All appointments in the affected area must

be rescheduled to a different day

How should the dispatcher update the service appointment?

ACreate the report to identify the service appointment in the area of notified service
resources.

BConfigure a new scheduling policy to change service appointment

CPush reschedule notifications to service service resource using the field service
lightning mobile app

DCreate a map polygon of affected area to select service appointment for rescheduling

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Salesforce FSL-201 Quiz:51 Topic:9 Questions:251-255