Salesforce Advanced-Administrator Quiz 86 Topic 1 Questions 426-430

Question: 1

Management tracks open cases per hour, per day and per week to ensure they have enough

staff. What kind of report they need ?

AMatrix Report

BAnalytical Snapshot

CSummary Report

DJoined Report

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Question: 2

The best practice when creating Profiles is to:

Select one:

AEdit one of the existing built in profiles.

BUse one profile for all users.

CStart with a blank profile and customize it to what you need.

DClone one of the built in standard profiles that is close to what you need

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Question: 3

What must be considered in Communities for internal and external users. External users are

using chatter. Choose 2

ANew Users should use Customer portal and partner portal instead of community

BExternal and Internal users should be on different community

CYou need to enable Chatter

DUse Ideas, Q&A

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Question: 4

Managers wants to view a dashboard report without logging in to Salesforce and have the data

sent via email weekly.

ACreate Dynamic Dashboard

BCreate Joint Report

CCreate an analytical snapshot weekly

DCreate a report and dashboard from that report and schedule a weekly refresh and set an email to be sent to the manager

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Question: 5

A user with Delegated Administration cannot do which of the following for users accounts that

she/he has delegated authority for (select all that apply):

Select one or more:

AReset passwords.

BChange the profile for a user.

CCreate default opportunity teams.

DAssign a profile with the 'Modify all Data' permission.

EUnlock users.

FModify a profile

GSet Quotas.

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Salesforce Advanced-Administrator Quiz:86 Topic:1 Questions:426-430