Salesforce Advanced-Administrator Quiz 82 Topic 14 Questions 406-410

Question: 1

Universal Containers support team needs to track service level agreements for customers.

Today, they manually look up contacts by name when a customer calls. How can the

administrator automate this process?

AEnable Case Feed and add a Contracts custom publisher to the Case Feed layout.

BCreate a private Chatter group for customers with high-priority service level agreements.

CConfigure a workflow rule that sends and email alert of old cases to the support manager.

DEnable entitlements and add the tab for entitlements and service contracts.

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Question: 2

An administrator would like to convert a Master-Detail relationship to a Lookup

relationship. What actions should be taken prior to converting the relationship?

Discuss

ARemove child object related lists from the parent object page layouts.

BDelete all roll-up summaries that reference the detail object prior to converting,

CSelect the Allow Reparenting option on the master-detail relationship.

DDelete all reports that use the master object with the detail object report type.

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Question: 3

Universal Containers needs to create price books for sales representatives in multiple regions.

How should the administrator meet this requirement?

ADelete the products that are not needed by a region from the standard price book.

BClone the standard price book and create a new price book for each region.

CDelete the standard price book and create new price books for each region.

DAdd new Price book entries to the standard price book for each region.

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Question: 4

A system administrator has unchecked the setting "Enable Content Pack Creation". What can

users do with content packs? Choose 1.

AModify existing content packs.

BEdit description and title of existing content packs

CAll content Packs will be deleted.

Dhindi ko alam

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Question: 5

Which deployment tool can be used to delete metadata from an organization? (choose 2

answers)

AForce.com Migration Tool

BChange sets

CForce.com IDE

DUnmanaged packages

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Salesforce Advanced-Administrator Quiz:82 Topic:14 Questions:406-410