Question: 1
some technicians report that they are unable to login to the field service lightning
mobile app. The Consultant confirmed that the technician has field service lightning
resource license and field service lightning resource permission assign to them
How should a consultant provide access to FSL mobile app?
Question: 2
universal containers want to track the time a service resource spends on each step of a more complex repair job. This time could include travel, prep and on site time
How could a service resource's timesheet be configured to track the total time spent?
on each step?
Question: 3
Upon arrival for the service appointment, technician report a team of people is
required to resolve the issue
How can the dispatcher ensure the required resources are assign to the issue?
Question: 4
Universal container want technician using the field service lightning mobile app
to indicate when service appointment is at risk
What should be a consultant recommended to meet the requirements?
Question: 5
A customer wants return a defective product instead of scheduling service
appointment
How should this product be tracked in field service lightning?
