Salesforce Field-Service-Consultant Quiz 16 Topic 9 Questions 76-80

Question: 1

Universal Containers plans to implement Crew Management to better support its clients.

Which area does the Consultant need to consider as part of the recommendation'

AThe Preferred Resource service objective is ignored for active Crew Members.

BCapacity-based scheduling is supported for Service Crews.

CA service resource can only be a member of a single Crew.

DSalesforce Field Service considers the Recommended Crew Size when assigning appointments.

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Question: 2

Optimization for the Midwest territory is set to automatically run each night for the next three days. The Dispatcher has noticed that the optimizer is leaving many Service Appointments unscheduled and has asked the Consultant to troubleshoot the issue. The Consultant notices that the Optimization Run Time per Service Appointment is set to Low in the Field Service Settings.

Which two conditions would make the Consultant consider setting the optimizer to High'

Choose 2 answers

AThe Scheduling Policy Used field is blank.

BThe scheduling policy is producing too many candidates that qualify for each Service Appointment.

CMost service appointments have the same priority.

DThe Calculate travel and breaks Field Service Setting is disabled for the Service Resource Availability work rule.

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Question: 3

Universal Container's Dispatchers want to visualize the planned travel route for a Technician during their shift.

Which feature should the Consultant recommend to meet the requirement?

AService Resource Dashboard

BService Appointment Reports

CStreet-level Routing

DAerial Routing

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Question: 4

Service Appointments in a ''Cannot Complete'' status may indicate that an additional part or expert assistance is

needed to complete the work. Universal Containers defined that Service Appointments in a 'Cannot Complete'

status are unable to be rescheduled or unscheduled for history tracking purposes.

Which two items should the Consultant recommend to meet the requirement?

Choose 2 answers

AEnsure that Status Transitions are configured to allow the status update from 'Cannot Complete' to
''scheduled.''

BEnsure that Status Transitions are configured to prevent the update from ''Cannot Complete'' to
'None.'

CDefine ''Cannot Complete' as a Pinned Status for Auto-Dispatch Services.

DDefine ''Cannot Complete'' as a Pinned Status for Scheduling and Optimization Services.

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Question: 5

Universal Containers wants to schedule deliveries using Salesforce Field Service. Each delivery requires that an installation and safety inspection be performed by different Technicians during the same day. The safety inspection needs to be executed after the installation is complete.

How should the Consultant use Complex Work to meet this requirement?

ADefine Same Resource and Same Start dependencies.

BDefine Start After Finish and Same Day dependencies.

CDefine a Start After Finish dependency.

DDefine a Same Start dependency.

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Salesforce Field-Service-Consultant Quiz:16 Topic:9 Questions:76-80