Salesforce Field-Service-Consultant Quiz 21 Topic 4 Questions 101-105

Question: 1

which work rule should a field service lightning consultant use to assign service

resources based on related object records?

Aresource availability

Bextended match

Cmatch field

Drequired resources

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Question: 2

universal containers want to limit their technicians view of work orders and

appointment in the field service lightning mobile app

What should a consultant recommend to control their technicians?

Afield sets

Bpage layouts

Cmini page layouts

Dvisual force page

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Question: 3

the org -wide default sharing for a service appointment Is set to private

If the service appointment is cancelled, which users will have visibility to the record?

Aassigned resources, owner of service appointment and members of service territory

Bowner of service appointment and members of user territory

Cassigned resources, owner of service appointment and members of user territory

Downer of service appointment and members of service territory

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Question: 4

when completing a work order in the field, the technician needs to capture two

signatures to ensure compliance.

Which steps are needed to configure the signatures capture?

Acreate two service reports and add one signature block to each

Bcreate relevant signature types and add signature blocks to the service report
template.

Ccreate a flow that adds tow signature blocks when the service report is generated

Dcreate two costume fields for the service appointment and use flows to capture each
signature

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Question: 5

Universal containers just started its field service implementation and is configuring service territories and locations. Need to be associated to territories.

In which two ways should the consultant show this relationship?

Choose 2 answers

Aadd the service territory location related list on the location page layout

Bcreate the service territory location as a location lookup field.

Cadd the service territory location related list on the service territory page layout

Dcreate the service territory location as a service territory lookup field.

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Salesforce Field-Service-Consultant Quiz:21 Topic:4 Questions:101-105