Salesforce Advanced-Administrator Quiz 60 Topic 1 Questions 296-300

Question: 1

Universal Containers plans to migrate its existing knowledge base into Salesforce Lightining

Knowledge. Which two statements must be considered? Choose 2 answers.

AEach article must be associated to a record type

BArticle numbers change during migration

CApproval process history migrate to Lightning Knowledge

DClassic Knowledge Attachments are moved to the files related list

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Question: 2

A sales manager would like access to the following information:

All closed/won opportunities in the last six months for each account the manager owns.

All cases created within the last six months for each account the manager owns.

How can the administrator meet these requirements?

ACreate an Account report and add Opportunity and Case cross filters

BCreate a custom report type to combine the data into a single report

CCreate an Account report that groups by opportunities and cases

DCreate a single report using the Joined Reports feature

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Question: 3

What is capability of Live Agent in the Service Cloud Console? Choose 3 answers

AApproval processes can be used to escalate cases in the chat window

BThe articles tool can be used to search for Knowledge articles

CMultiple visitors can chat in one window

DChats can be transferred to other agents

EThe details tab can be used to see information about the visitor

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Question: 4

A customer object was created at Universal Containers to store information employees will need for their annual reviews. Only the employees should be able to access their records. The administrator has set Organization-Wide Defaults (OWD) to private for the object. These records are accessible by the employee's manager.

What additional step should the administrator take to remove the manager access to these records?

AEnable Hide Personal Information in User Management Settings.

BVerify that Allow Search is unchecked on the custom object.

CUncheck Grant Access using Hierarchies in Sharing Settings.

DUncheck Allow Users to Access Privacy Data on each profile

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Question: 5

An administrator at Universal Containers hat completed a new set of validation rule along with a Process Builder in a sandbox and wants to move these changes to production via a change set but they are currently unable to do so.

What are two configurations an administrator needs before they are able to deploy changes? Choose 2 answers

ACreate the Validation Rules in Production because they can't be deployed via Change Sets

BThe Deploy Change Sets permission must be granted

CThe Sandbox must be configured to Allow Outbound Changes to Production

DThe Production Org must be configured to Allow inbound Changes from the sandbox

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Salesforce Advanced-Administrator Quiz:60 Topic:1 Questions:296-300