Salesforce Salesforce-Certified-Administrator Quiz 34 Topic 4 Questions 166-170

Question: 1

What are two valid use cases for Salesforce Communities?

Choose 2 answers

AExternal customers can gain full user rights to Salesforce.

BExternal customers can track their purchases and open support cases.

CExternal partners can track the status of joint Opportunities.

DInternal users can replicate Salesforce automation without licenses fees.

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Question: 2

Ursa Major Solar's administrator needs to create a custom field to track a specific tier 2 support user...

What is the appropriate data type to utilize when creating this custom field?

ALookup relationship

BLookup filter

CHierarchical relationship

DFormula

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Question: 3

The administrator at Universal Container was tasked with creating a user creating a user record for a new hire. Upon saving the ....display and the record was not saved.

Which two considerations should the administrator take into account when creating a user record?

Choose 2 answers

AThe username already exists and needs to be unique across all Salesforce orgs.

BThe data in the username field needs to resemble an email address.

CThe locale settings are based on the computer's locate settings.

DThe password must be unique to the Salesforce organization.

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Question: 4

Ursa Major wants to add charts to a Salesforce dashboard.

What are three standard chart types that are available?

Choose 3 answers

AVenn Diagram

BBar charts

CTables

DHeat maps

EGauge charts

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Question: 5

The administrator at Cloud Kicks has been asked to ensure that all Cases submitted by customers are resolved within 30 minutes. Any case that is resolved within that timeframe should be assigned to the 'High Priority' queue.

How should the administrator meet this requirement?

AConfigure Case escalation rules.

BEnable Case assignment rules.

CDefine Case auto-response rules.

DCreate a Case workflow rules

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Salesforce Salesforce-Certified-Administrator Quiz:34 Topic:4 Questions:166-170