Question: 1
The administrator of Universal Containers is testing an approval process in a recently refreshed Developer Pro sandbox and is finding that none of the notification emails are being sent to the approvers.
which two reasons could be the cause?
Choose 2 answers
Question: 2
An administrator has been asked to create a report showing all newly created chatter groups by a custom designation divided by the four departments that maintain chatter groups- partners, corporate, practices and solutions.
How can an administrator meet this reporting requirement?
Question: 3
The support manager at Universal Containers wants a dashboard that shows the number of cases that remain open as of 5:00 p.m. each day.
Which type of report should be used in the dashboard component?
Question: 4
Universal Containers has implemented a custom process related to products. They have a custom object called Draft Product. Once a Draft Product is approved, automation is needed to create a new Product record and delete the original Draft Product record.
Which two options would meet this requirement?
Choose 2 answers
Question: 5
Universal Containers' support team needs to track service level agreements for customers. Today, they manually look up contracts by name when a customer calls.
How should an administrator automate this process?