Salesforce ADX-201E Quiz 23 Topic 2 Questions 111-115

Question: 1

Universal Containers wants to allow community visitors to submit support cases without logging into the community.

Which two features are required to implement this request?

Choose 2 answers

ACase assignment rules

BCase feed actions

Cweb-to-case

DNew case quick action

Show Answer

Question: 2

Universal Containers wants to create a Feedback__c custom object related to Account and ensure all feedback records are owned by the same user as the Account owner.

How should an administrator relate Feedback__c to Account?

ACreate a hierarchical field on Feedback__c.

BCreate a junction object between Account and Feedback__c.

CCreate a master-detail field on Feedback__c.

DCreate a lookup Account field and filter on Feedback__c.

Show Answer

Question: 3

Universal Containers has set up a picklist dependency between region and zone on the Account object. The sales manager has requested that when a user selects a region, a zone must also be selected.

How should this be achieved?

AMake both picklist fields required at the field level.

BCreate a validation rule using ISBLANK().

CSet default values for both picklist fields.

DMake the zone field required on the page layout.

Show Answer

Question: 4

Universal Containers has three different profiles for the support desk. The VP of Support requests permission to only reassign profiles for support desk users.

How should this access be granted?

ADelegated administration access to the three profiles.

BThe manage users permission to the profile.

CThe administrator profile.

DA permission set with the manage users permission.

Show Answer

Question: 5

A sales manager cannot view a contact owned by a salesperson. The salesperson is

below the sales manager in the role hierarchy. Why is the sales manager unable to

view the contact?

AContact sharing settings have grant access using hierarchies unchecked

Show Answer

Salesforce ADX-201E Quiz:23 Topic:2 Questions:111-115