Salesforce Advanced-Administrator Quiz 73 Topic 8 Questions 361-365

Question: 1

SFB Industries would like to see Opportunity Cases & Account information on one report. How can this be achieved inside of Salesforce?

ACreate a custom report type with Accounts, Cases & Opportunities

BUse the standard report type for Accounts, Cases & Opportunities

CCreate a Joined Report

DCreate a Matrix Report

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Question: 2

SFB Industries have started to make use of Collaborative

Forecasts & Quotas. How can the Administrators upload

Quota data into Salesforce? (Select 2)

AUse the Quota uploader under setup

BAdd Quotas with the Data Loader

CAdd Quotas with the API

DAdd Quotas manually on the Quota Object

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Question: 3

Which Objects in Salesforce does Data.com allow you to cleanse? (Select 3)

ALeads

BAccounts

CCases

DContacts

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Question: 4

How can you display a dynamic traffic light style image (Red Amber, Green) on the Lead Object, depending on a custom Lead Score field?

AUse a formula field with the IMAGE() function

BCreate an Image field and set a default formula using the IMAGE() function

CCreate a workflow rule to automatically update a custom field with the relevant image

DEnable the Lead Score image field

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Question: 5

When support calls come into SFB Industries they

frequently do not have Accounts already in Salesforce. Once

the customer's details are collected by the support rep an

Account, Contact & Case should be created at the same time.

Which feature can be used to automate this?

AApex Trigger on the Cases Object

BVisualforce page

CVisual Workflow

DWorkflow

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Salesforce Advanced-Administrator Quiz:73 Topic:8 Questions:361-365