Salesforce Advanced-Administrator Quiz 69 Topic 13 Questions 341-345

Question: 1

What are three characteristics of Dynamic Dashboards? (Select 3)

ADynamic Dashboards can display the data of a set running user

BDynamic Dashboards can display the data of the logged-in user

CDynamic Dashboards can be viewed by anyone

DAuthorised users can change the running user of a Dynamic Dashboard

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Question: 2

An Administrator wants to create a Knowledge base for articles such as FAQ Setup Guides &

Guides with Images. What should be created to accommodate this?

AData Categories

BArticle Types

CKnowledge Categories

DDisplay Types

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Question: 3

If your support process is not based on individual service contracts which steps should you perform when settling up entitlements?

Aset up service contracts b. set up contract line items

Bset up both service contracts and contract line items

Ccustomize entitlement fields and entitlements page layout

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Question: 4

What actions can you add to a milestone (3)

ASuccess actions

BRepeat actions

CWarning actions

DViolation actions
Success actions
Warning actions
Violation actions

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Question: 5

In the case team list, users can view the case details and related lists depending on their rights

(T/F)

ATrue

BFalse

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Salesforce Advanced-Administrator Quiz:69 Topic:13 Questions:341-345