Salesforce Sales-Cloud-Consultant Quiz 53 Topic 4 Questions 261-265

Question: 1

Northern Trail Outfitters has Advanced Currency Management enabled and needs report that span time periods when the exchange rate was different. What is the converted amount based on this scenario?

AOn exchange rates that use the most current entry

BOn exchange rates entered in the opportunity

COn exchange rates that use the oldest entry

DOn the historical exchange rate associated with the close date

Show Answer

Question: 2

Management at Northern Trail Outfitters wants to make sure their sales representatives are recording important email communication with customers while they are away from their offices. The sales representatives use various email applications. Which solution should be recommended?

ADownload and install a Salesforce universal connector for their smartphone and computers.

BCopy and paste emails manually to the customer record in salesforce from their smartphones and computers

CForward emails using their Email-to-Salesforce email address from their smartphones and computers

DDownload and install the Salesforce for Outlook connector on their smartphones and computers

Show Answer

Question: 3

Sales directors at Northern Trail Outfitters (NTO) need access to edit opportunity fields in the case of last minute updates once the sales stage reaches Negotiation/Review; however, sales representatives should not have editing rights at that stage. Which solution should the consultant advise?

ACreate a validation rule to enforce field access based on the sales stage and a custom permission.

BChange the field level security for the sales representatives to restrict field access based on the sales stage.

CCreate a workflow rule to enable field access for the sales directors based on sales stage.

DModify the profile for sales directors to enable the ''Modify All'' object permission for the opportunities.

Show Answer

Question: 4

Northern Trail Outfitters plans to integrate with Salesforce and track product shipments from each customers. The tracking information is currently available in a back-end system. Which set of objects are important for this integration?

AOpportunity, opportunity product, custom object shipment status.

BLead, opportunity, product, custom object --shipment status.

CLead, account, opportunity product, custom object --shipment status.

DOpportunity, opportunity product, campaign, custom object --shipment status.

Show Answer

Question: 5

Leads created from the 'Contact Us' form on the Northern Trail Outfitters' website are not being followed-up on in a timely manner. Management wants to be notified when a lead has NOT been followed-up within 24 hours if being submitted. Which action should be recommended?

ASend an email using lead escalation rule

BNotify using publisher action

CNotify using Chatter on leads

DSend an email using time-based workflow

Show Answer

Salesforce Sales-Cloud-Consultant Quiz:53 Topic:4 Questions:261-265