Salesforce CRT-550 Quiz 36 Topic 5 Questions 176-180

Question: 1

Northern Trail Outfitters wants to connect relational data Into their Journey without overloading the entry data.

How should they connect the data?

AEntry Source Data Extension

BContact Configuration

CData Designer

DData Relationships

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Question: 2

Northern Trail Outfitters (NTO) imports a file daily into Marketing Cloud of customers who have bought a tent from their website that day. They want to set up a month-long welcome Journey which sends emails specific to the purchase such as the type of tent, the available accessories for the tent, and care of the tent at different points throughout the Journey. NTO also recognizes that due to their competitive prices, they have had customers purchase more than one tent within a month.

What type of data should be used in the Decision Splits in their Journey to make sure the choices reflect the correct tent?

AJourney Data

BEntry Data

CContact Data

DSalesforce Data

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Question: 3

ABC Company wants to automate the sending of shipping notices and a customer survey.

* Shipping notices will be sent once a day.

* The shipping file will be placed on the FTP some time after 4:00 p.m.

* The shipping data will be sorted in the Shipping Notice data extension.

* A field in the data extension will contain the shipping date.

* The survey needs to be sent at 9:00 a.m., exactly 10 days after the customer's order ships.

Which workflow would most effectively enable ABC Company to do this?

AAutomation 1: Triggered Import File -> Filter -> Send Email -> Wait-> Filter -> Send Email

BAutomation 1: Scheduled to run daily at 7:00 PM Import File -> Filter -> Send Email -> Wait -> Filter-> Send Email

CAutomation 1: Scheduled to run daily at 7:00 PM Automation 2: Scheduled to run daily at 9:00 AM Import File -> Filter -> Send Email -> Filter -> Send Email

DAutomation 1: Triggered Automation 2: Scheduled to run daily at 9:00 AM Import File -> Filter -> Send Email -> Filter -> Send Email

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Question: 4

A customer has been having problems with SMS responses getting the default keyword response rather than the appropriate next keyword response.

What are two potential reasons for this unexpected response?

Choose 2 answers

AResponses are not sent within 24 hours of the outbound message.

BResponse contained 'stop' in the message content.

CResponses are not sent within the Conversation Window.

DNext keyword was not specified on the outbound message.

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Question: 5

Northern Trail Outfitters is sending email messages using Marketing Cloud Connect through the Sales Cloud user interface. All of their sends initiated from Sales Cloud have a status of failed.

What should the consultant do to diagnose the issue?

AInitiate a log to troubleshoot package-related API calls.

BChange the connection option to Scope by User.

CEnsure the System User is assigned the Standard User Profile.

DManually clear the OAuth token to refresh the connection.

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Salesforce CRT-550 Quiz:36 Topic:5 Questions:176-180