Salesforce Advanced-Administrator Quiz 117 Topic 12 Questions 581-585

Question: 1

An administrator notes that there are two account records in the system with the same name. A contact record with the same name is associated with each account. Using the Salesforce merge feature, what steps should be taken to merge these accounts?

AMerge the duplicate accounts, and the duplicate contacts will be merged automatically

BMerge the duplicate contacts, and then merge the duplicate accounts

CMerge the duplicate accounts, and then merge the duplicate contacts

DMerge the duplicate accounts, and check the box that optionally merges the duplicate contacts

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Question: 2

The VP of Sales wants to enforce a new B2B sales process for sales representatives. For example, if an opportunity is still in the Prospecting stage one day after the next stage is due, the Deal Status should change to Stalled and the number of deals stalled on the account should be incremented. Which action can an administrator use to automate this process? Choose 2 answers

AWorkflow field update on the account

BCross object workflow field update

CWorkflow field update on the opportunity

DRoll-up summary held on the account

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Question: 3

On a monthly basis, an administrator would like to pull data related to service contracts from Salesforce to store elsewhere. How can an administrator accomplish this? Choose 2 answers

AUse the ''Object Export'' feature under data management

BConfigure ''Schedule Export'' option under data export

CUse Data Exporter to export data each month

DUse Data Loader to export the data each month

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Question: 4

A user changes roles from EMEA sales representatives to a US sales representative. How will this impact the ownership-based sharing rules for the user's records?

AAll of ownership-based sharing rules are recalculated

BThis will only affect ownership- based sharing rules if the user moves up in the role hierarchy

CThis will affect the ownership of records for standard objects but not custom objects

DNone of the ownership- based sharing rules are recalculated

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Question: 5

An administrator has unchecked the ''Enable content pack creation'' checkbox after users had created content packs. What is the impact of this change?

AUsers can modify the description and title of existing packs

BThe Clone & Customize button will continue to be available

CUsers can continue to edit the contents of existing packs

DAll existing content packs will be deleted

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Salesforce Advanced-Administrator Quiz:117 Topic:12 Questions:581-585