Free Practice Mock Questions Set 6-10 (Quiz # 2) for PeopleCert ITIL-4-Foundation Exam, according to official PeopleCert ITIL 4 Foundation exam syllabus topic # 5
Which practice minimizes the impact on normal service operation by managing resources in response to unplanned reductions m service quality?
Answer : A
What should remain uonslani within an organization, even when the organization's objectives change?
Answer : B
Which is a key element of :he 'think and work holistically' guiding principle?
Which phase of problem management includes the regular assessment of the effectiveness of workarounds?
Answer : C
Which statement about outcomes is CORRECT9
