Salesforce Sales Cloud Consultant Quiz 143 Topic 4 Questions 711-715

Question: 1

Cloud Kicks likes to have its supervisors coach the consultants based on the call transcripts.

Which Salesforceproduct should the consultant recommend?

ASalesforce Service Cloud

BSalesforce native CTI Connector

CSalesforce High Velocity Sales

DSalesforce Sales Cloud

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Question: 2

Your company has decided they want to track payment and deliveries for their products and services. Place the steps in order:

ASet up default schedules for any products that involve regular payments or delivery.

BDo not set up default schedules for products that involve payments or deliveries that are unique to each opportunity.

CEnable Scheduling for all products.

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Question: 3

Sales representatives and partners of Universal Containers constantly complain about the poor quality of lead data.

Leads are owned by the Vice President of Marketing, who has established a task force and a project to remedy the situation. Which approach should the task force consider to improve and maintain the quality of lead data? Choose 2 answers

AUse tools like the Lead Import wizard to identify and remove duplicates.

BUse Data.com to clean the existing lead data and new data going forward.

CCreate a workflow notification when leads are created with poor Quality data.

DImport the lead data using the Find Duplicates wizard on the lead object.

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Question: 4

Your client is using Account data that is old. How can you help?

AEnhance Account content with data.com

BUse Account Merge utility

CChange you data migration plan for Accounts

DRe-load all Account records

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Question: 5

Which statements about the Salesforce Classic Mobile application are true? (Select all that apply)

AIt is a server application

BIt provides mobile access to data, tasks, and calendar

CIt works only when a smart phone is connected to a wireless network

DIt downloads relevant data for standard Salesforce objects and custom objects

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Salesforce Sales Cloud Consultant Quiz:143 Topic:4 Questions:711-715