Salesforce Field-Service-Consultant Quiz 42 Topic 6 Questions 206-210

Question: 1

Which three overview cards does the Field Service mobile app provide as context to Technicians on upcoming Service Appointments? (Choose three.)

AProduct Catalog

BSite Details

CAsset History

DContact

EAddress

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Question: 2

Which two objects are required when configuring an optimization job?

Choose 2 answers

AService territory

BPolygons

CWork type

DScheduling policy

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Question: 3

A universal container customer is having issues with three containers at the

customer's site. Each container is tracked as an asset on the customer's account

Which two methods should Consultants recommend to ensure the service with each?

container can be handled independently?

AAdd each asset to a separate work order line item. Create a service appointment for
the work orders.

BAdd each asset to a separate child work order. Create a service appointment for the
parent work order.

CAdd each asset to a separate work order line item. Create a service appointment for
each line items.

DAdd each asset to a separate work order. Create a service appointment for each
a. work order.

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Question: 4

Geolocation tracking is enabled for universal container's for technician but

should apply to full time employees

How can Geolocation tracking for contractors to be disabled?

AAdd the exclude technician from Geolocation tracking permission to a permission set and assign it to a contractor

BUnchecked the collect service resources Geolocation history field in field service
mobile settings

CUnchecked the geocoding field on the contractor's profile

DSet the Geolocation update frequency field to zero for contractors

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Question: 5

Over 70% of Universal Containers' sales are made by Field Technicians during on-site, customer visits, Many times, after selling a product, they will install the product as part of the current body of work. How should a Consultant recommend accomplishing this in the Field Service mobile app?

ACreate a New Task linked to the Contact and assign to a Sales Rep.

BAdd a ''Create Opportunity'' Quick Action to the Work Order Line Item.

CCreate a custom Visualforce page to create a new Opportunity.

DAdd an ''Upsell'' Quick Action to the Account that creates a new Work Order

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Salesforce Field-Service-Consultant Quiz:42 Topic:6 Questions:206-210