Salesforce ADX-271 Quiz 4 Topic 6 Questions 16-20

Question: 1

Universal Containers needs to enhance the customer experience by providing a capability to support French and Italian languages to their Community guest users. Their Community is built using the Napili template. What two things should a Salesforce Admin do to accomplish this requirement? Choose 2 answers

AAdd French and Italian languages to the Community using the Community Builder Page Editor

BAdd French and Italian languages to the Community using Site.com configuration

CAdd the Language Picker Component to make French and Italian available on the Community Pages

DAdd French and Italian to Language Settings under Admin Setup

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Question: 2

Which three Lightning Components are available in Builder when customizing a home page? Choose 3 answers

ARelated Topics List

BFeed Publisher

CHeadline

DSearch Results

EHome Page Tabs

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Question: 3

Universal Containers uses Community to grant business customers secure access to accounts, orders, and invoices. All customers are on a Customer Community License. Universal Containers plans to launch a project management module with the following requirements:* Leverage Chatter for collaboration.* Private project collaboration between the customer and Universal Containers.* Leverage documents, tasks, and events in the project space.* Customers can only see and access their projects. What is the most efficient way for the Salesforce Admin to fulfil these requirements?

ACreate unlisted groups and add project records to the group

BAdd private groups and add project records to the group

CBuild a custom Visualforce project space and control access through sharing

DUse custom objects, record feeds, and control access through sharing

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Question: 4

Universal Containers launched their Community built on the Napili template. They would like to update the Community with Live Agent support and additional menu option for Assets. What is the most efficient way for a Salesforce Admin to roll out the new features?

ADeactivate the Community to make changes to the Community and reactivate with changes after testing in a Sandbox

BBuild a new Community with required features after testing in a Sandbox and deactivate the existing Community

CMake changes to the existing Community after testing in a Sandbox and publish the Community when the changes are ready for customers.

DCreate new Community profiles with the modified features and assign them to customers when the Community is ready for customers.

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Question: 5

Universal Containers is launching a support Community with the following requirements:* The Community will be launched on the existing Salesforce org leveraged by the internal support team. The Napili template must be used.* The following support channels need to be provided on the Community: Live Chat, Click to Call, and Case Creation Form.* They have 50 Salesforce Live Agent Licenses provisioned in their org. Which two actions should the Salesforce Admin take to meet these requirements? Choose 2 answers

AEnable Live Agent in Community Settings

BAdd a custom Live Agent Lightning component

CSet up Live Agent in Community Management

DConfigure Live Agent in the Salesforce org

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Salesforce ADX-271 Quiz:4 Topic:6 Questions:16-20