Salesforce ADX-271 Quiz 1 Topic 1 Questions 1-5

Question: 1

Northern Trail Outfitters uses Salesforce internally and needs to launch a Community for their customers. * Northern Trail Outfitters works with a survey partner and needs to extend that capability to the Community users. * Northern Trail Outfitters works with an electronic signature partner and needs to extend that capability to the Community users. * This Community needs to be built with the Customer Service Template. All integrations must be mobile--- first. * Both partners have Community Lightning Components available. What should a Salesforce Admin do to accomplish this task?

ADesign and develop an API-level integration with the Survey and electronic signature partners and make it available for Community users.

BInstall and configure the non-Lightning Components for surveys and electronic signatures available from the Partners

CInstall and configure the Community Lightning Components for surveys and electronic signatures available from the two Partners.

DDesign and develop custom Community Lightning Components for surveys and electronic signatures.

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Question: 2

Universal Containers needs their channel partners to collaborate on Opportunities within their new partner Community based on the Customer Service Template. What is the recommended way to accomplish this task?

ACreate a page layout for leads and assign it to those profiles that have access to the Community.

BCreate a Detail page for invoices and add the page as a Navigation Menu item.

CCreate a Visualforce page for Opportunities and add the page as a Navigation Menu item.

DAdd Opportunities as a Salesforce Object in the Navigation Menu.

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Question: 3

Universal Containers builds a Customer Community on the Customer Service Template. They add a record list component to the right column of the home page. This component needs to show customers their five most recent cases. They already created a 'My Cases' list view. How should a Salesforce Admin set the record list component properties?

AUse the Case object with full layout, return five records, and use the 'My Cases' list view.

BUse the Case object, return five records, use the 'My Cases' list view, and disable public access.

CUse the 'My Cases' list view with compact layout, return five records, and disable public access.

DUse the Case object with compact layout, retum five records, and use the *My Cases' list view.

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Question: 4

Universal Containers builds a Community to expose Leads and Opportunities to their resellers. They have a team Of Channel Managers who manage the partner accounts. Universal Containers wants each Channel Manager to be able to: * Grant Or remove employees access to the partner account. * Specify the access level (Read, Read-Write). * Add or remove a group of employees to the partner account. * Manage their Own group Of employees. How should the Salesforce Admin fulfill this requirement?

ALeverage manual shares.

BLeverage Account Teams.

CLeverage public groups.

DLeverage sharing rules.

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Question: 5

Universal Containers recently rolled out a Community to its partners.

The internal sales team has the following requirements:

*Ability to support the addition of 50 new partners every month.

*Ability to pass leads to the partners.

*Continue to have access to the leads after transfer to a partner.

*Access to the Opportunity when the partner converts the lead.

*Leads should be visible to only the partner who is working on the lead.

Which sharing option should the Salesforce Administrator choose to meet the requirement for internal users?

AAllow partner users to manually share the Leads and Opportunities with internal users.

BUse Sharing Sets to share Leads and Opportunities so internal users can automatically access those records.

CSet OWD (Organization-Wide Default) to Private, create a sharing rule for Leads and Opportunities, and implement the Lead Inbox component.

DCreate Lead and Opportunity Sharing Rules that share those records to a public group of partner users.

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Salesforce ADX-271 Quiz:1 Topic:1 Questions:1-5