Salesforce ADX-271 Quiz 28 Topic 3 Questions 136-140

Question: 1

A Salesforce Admin added a Recommendation component in the Community Builder. The Page displays correctly in the Community Builder. However, the Recommendation component does NOT display in the Community.

What is the most likely cause of this issue?

ARecommendation is NOT enabled for the community.

BMembers do NOT have permissions to see recommendations in the Community.

CThe page changes with the recommendation component have NOT been published.

DNO recommendation exist for this Community.

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Question: 2

Universal Containers need to launch a Community within 2 weeks. Everything must be driven by configuration with no custom code or AppExchange components.

The following are the requirements for their Community:

- Branding is limited to the logo and company colour palette.

- Chatter Groups will be used for private product collaboration.

- Users should be able to submit a support case

- Users should be able to view invoice information (external object using Salesforce Connect)

- Users should be able to view order information (saved in the Standard Order object in Salesforce)

Which three requirements can be accomplished with the Customer Service (Napili) Template?

Choose 3 answers.

ABranding is limited to the logo and company colour palette.

BChatter Groups will be used for private product collaboration.

CUsers should be able to submit a support case

DUsers should be able to view invoice information (external object using Salesforce Connect)

EUsers should be able to view order information (saved in the Standard Order object in Salesforce)

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Question: 3

Universal Containers' Community is built on the Napili template. The community lets members access their Account page. The project manager needs to customize the Account record detail page and only show the record details.

What two things should the Salesforce Admin do to perform this task in Community Builder? Choose 2 answers.

AAdd a page variation to Account detail page, add the record detail component, set the page variation as Active, and publish.

BEdit the Account record detail page, remove the components NOT needed, and publish.

CMake a copy of the Account detail object, remove the components NOT needed, and publish.

DCreate a standard page, add the Account record detail component, and publish.

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Question: 4

Universal Containers needs to provide public access to some Knowledge articles in the Community. Articles are associated to the Public Knowledge Base channel, but are NOT visible in the Community.

How should the Salesforce Admin troubleshoot this issue?

ACreate a Featured Topic in the Community Builder to display articles.

BCheck the Article type permissions on the Guest User profile.

CCreate a new data category specifically for Guest Users to display articles.

DEnable public access for the Community in Setup and the Guest User profile.

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Question: 5

Northern Trail Outfitters needs to provide support to all customers in their Customer Community, including customers who have NOT logged in. Currently, customers can only view Knowledge articles if they are logged in.

What should the Salesforce Admin do to make sure that Knowledge articles are visible to unauthenticated users?

AModify the customer profile to include all Knowledge articles types and fields to help customers view articles without login.

BMake the article detail page available for unauthenticated access to help customers view articles without login.

CUpdate the channel for all Knowledge articles to include Public as a channel to help customers view articles without login.

DCreate custom Community pages with components for Knowledge articles and make them available for guest user profiles.

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Salesforce ADX-271 Quiz:28 Topic:3 Questions:136-140