Question: 1
You need to resolve the sales manager's issue regarding private box customers.
What should you do?
Question: 2
You are a Dynamics 365 administrator for a dental office.
You need to create a process in Sales Hub to ensure that team members perform the following actions:
* Call patients to remind them about upcoming appointments.
* Update patient contact information.
What should you create?
Question: 3
You use business process flows for all Dynamics 365 opportunities.
Some opportunities are closed before business process flow durations are calculated.
You need to ensure that business process flow duration values are calculated.
Solution: At any stage in the business process flow prior to the final stage, select Finish.
Does the solution meet the goal?
Question: 4
An organization uses sales dashboards in Dynamics 365.
You need to configure a single a dashboard that includes the following data:
*both complex key performance indicators that are derived from external data and custom visuals
*real-time data on sales performance that is based on Dynamics 365 data.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Question: 5
An order uses quote and order functionality in Dynamics 365 for Sales. Multiple quotes may be provided to customers at one time. Quotes are revised often.
You need to create a process that meets the following requirements:
*Create an order from a quote.
*Close the associated opportunity as won.
*Update the actual values to reflect values from the quote.
Which two opportunities can you close as won? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
