Free Practice Mock Questions Set 6-10 (Quiz # 2) for Genesys GCP-GC-ADM Exam, according to official Genesys Cloud Certified Professional - Contact Center Admin exam syllabus topic # 1
Which definition matches the After Call Work option Mandatory, Time-boxed?
Answer : B
Which of the following components can be added to scripts? (Choose all that applies.)
Answer : B, D, E, F
Several people have complained that they try to join a group chat and they can't find the group in a search. What is the most likely reason?
Answer : A
Which of the following can be configured on inbound interactions to be used by ACD processing? (Choose two.)
Answer : A, C
Which of the following are components of Genesys Cloud Reporting and Analytics? (Choose three.)
Answer : A, C, D