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Avaya
ACIS
7392X Free Questions
Avaya 7392X Quiz:1 Topic:1 Questions:1-5

Home
Avaya
ACIS
7392X Free Questions
Avaya 7392X Quiz:1 Topic:1 Questions:1-5

Avaya 7392X Quiz:1 Topic:1 Questions:1-5

Free Practice Mock Questions Set 1-5 (Quiz # 1) for Avaya 7392X Exam, according to official Avaya Aura Call Center Elite Implementation Exam syllabus topic # 1

Question: 1

Which option describes a feature access code?

Aany group of 1 to 4 digits which can include asterisk (') and pound (#) signs at the beginning

Bany group of 1 to 6 digits

Cany group of 1 to 4 digits where an '(asterisk) can appear anywhere

Dany group of digits and asterisks (*) or pound signs (#)

Answer : B

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Question: 2

What are the four mandatory and optional parameters in a Vector Directory Number (VDN) configuration? (Choose four.)

AVector

BMeasured Format

CAgent Login

DSkill Preferences

EExtension

FHunt Group

Answer : A, B, D, E

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Question: 3

A customer is waiting. In queue, listening to music, and waiting for the call to be routed to an agent. Which mechanism controls what happens while the customer is wafting In the queue?

AAgent Stations

BVectors

CSkills

DHunt Groups

Answer : A

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Question: 4

Refer to the exhibit.

q4_7392X

Given existing variable values on the vector step in the exhibit, what will be the resulting value of Variable ''A''?

A9432

B876549432

C3876

D87654

Answer : B

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Question: 5

In the call center, to prevent an agent from dialing "off-net" to particular number-;, which action should you take?

ACreate a class of service (COS) for the dialing features.

BCreate a class of restriction (COR) for calling privileges.

CCreate a class of restriction (COR) for the feature access code.

DCreate a class of service (COS) for a collection of feature access codes.

Answer : D

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