Avaya 3314 Quiz 2 Topic 3 Questions 6-10

Question: 1

What are the two ways to deliver Proactive Outreach Manager (POM) scheduled reports? (Choose two.)

AE-mail

BCCXML file

CSMS message

DRSS feed

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Question: 2

Which EPM web page is used to specify the report data to be collected from an MPP and for how long the data will be stored?

AReport DB Settings

BReport Data Configuration

CMPP Servers

DEPM Servers

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Question: 3

In Intelligent Customer Routing (ICR), on which administration page do you configure settings that were previously configured using the icrcca.properties file of the previous release?

ADestination Configuration page

Bicrcore.properties file

CICR Core Configuration page

DICR Application Configuration page

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Question: 4

Which two statements about the priority of a Proactive Outreach Manager (POM) campaign are true? (Choose two.)

Campaign priority determines the media channels used by a campaign.

AAvailable priorities are Critical, Major, Minor.

BAvailable priorities are 1-10.

CThe priority of the campaign determines when the campaign will start.

DThe priority of the campaign determines the number of licenses POM allocates to a particular campaign during execution.

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Question: 5

When the Avaya Aura Experience Portal (AAEP) software receives 3 call, what starts the associated speech application that controls the call flow?

AASR

BITS

CMPP

DEPMs

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Avaya 3314 Quiz:2 Topic:3 Questions:6-10