Avaya 3314 Quiz 3 Topic 2 Questions 11-15

Question: 1

Which statement best describes the concept of Proactive Outreach Manager (POM) campaigns?

AA campaign is a group of agents assigned to a specific job/task.

BA campaign is a collection of contact records with contact attributes, a media channel to contact them, and a contact strategy that defines when and how to reach them.

CA campaign is a strategy defining when to best contact contacts.

DA campaign is a collection of customer names, telephone numbers, and e-mail addresses.

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Question: 2

Which two components are required to support an Avaya Aura Experience Portal (AAEP) email application? (Choose two.)

ASpeech Server

BExperience Portal Manager

CMedia Processing Platform

DWeb Application Server

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Question: 3

Proactive Outreach Manager (POM) logs can be viewed from either the EPM web interface or from which disk folder?

A$CATALINA_HOME/webapps/POManager/logs

B$AVAYA_MPP_HOME/1ogs/porn

C$AVAYA_VPMS_HOME/logs/porn

D$POM_HOME/logs

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Question: 4

What are the two ways to deliver Proactive Outreach Manager (POM) scheduled reports? (Choose two.)

AE-mail

BCCXML file

CSMS message

DRSS feed

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Question: 5

Which EPM web page is used to specify the report data to be collected from an MPP and for how long the data will be stored?

AReport DB Settings

BReport Data Configuration

CMPP Servers

DEPM Servers

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Avaya 3314 Quiz:3 Topic:2 Questions:11-15