ServiceNow CIS-HR Quiz 1 Topic 1 Questions 1-5

Question: 1

When does the HR Template populate information on the HR Case form?

AWhen the Opened for person is selected

BWhen the Assignment group is selected.

CWhen the HR Case Type is selected.

DWhen the HR service is selected on the HR Case Creation form.

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Question: 2

What are the key differentiators between an HR Profile record and a User record? (Choose three.)

AThe HR Profile stores the employee's assigned delegates.

BThe HR Profile includes group membership information.

CThe HR Profile includes employee organizational information like Colleagues.

DThe HR Profile stores login credential information.

EThe HR Profile may include employee marital status.

FThe HR Profile is intended to store confidential employee data that is pertinent for HR.

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Question: 3

In the Create Bulk Cases module, which Filter by options are available in the dropdown? (Choose four.)

ADocument Template

BUpload File

CHR Service Template

DUser Criteria

EHR Template

FHR Profiles

GHR Criteria

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Question: 4

How can an HR Administrator or Content writer limit which employees will see content on the Employee Service Center?

AAll employees will see the same information

BClient roles automatically limit what is visible to employees

CUsing User Criteria

DUsing HR Criteria

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Question: 5

When a Guided Setup task is marked as complete, how can it be reopened?

AClosed tasks cannot be reopened

BClick the Mark as Incomplete button

CSubmit a request in HI

DRestart the Guided Setup entirely

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ServiceNow CIS-HR Quiz:1 Topic:1 Questions:1-5