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ServiceNow
Certified Implementation Specialist
CIS-FSM Free Questions
ServiceNow CIS-FSM Quiz:1 Topic:1 Questions:1-5

Home
ServiceNow
Certified Implementation Specialist
CIS-FSM Free Questions
ServiceNow CIS-FSM Quiz:1 Topic:1 Questions:1-5

ServiceNow CIS-FSM Quiz:1 Topic:1 Questions:1-5

Free Practice Mock Questions Set 1-5 (Quiz # 1) for ServiceNow CIS-FSM Exam, according to official ServiceNow Certified Implementation Specialist - Field Service Management exam syllabus topic # 1

Question: 1

How are dispatch groups that can be selected from work order tasks filtered?

ABy Manager

BBy Location coverage

CBy Group type

DBy Group members

Answer : B

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Question: 2

Which operational role is responsible for managing field agent skills?

Awm_admin

Bwm_dispatcher

Cwm_qualifier

Dwm_manager

Answer : D

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Question: 3

Dependencies can only be set for work order tasks in which state?

AApproved

BDraft

CWaiting Approval

DQualified

Answer : B

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Question: 4

Where can dispatchers view the location history of field agents to track and review their activities over a historical period?

AAgent Location History Map

BTerritory Management

CDispatch Map

DMy Dispatch Queue

Answer : A

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Question: 5

Which operational role is responsible for reviewing reports, metrics, and team performance?

Awm_manager

Bwm_qualifier

Cwm_dispatcher

Dwm_admin

Answer : A

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Quiz 1

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