ServiceNow CAS-PA Quiz 1 Topic 8 Questions 1-5

Question: 1

What condition do you use on the Elements Filter record for the 'Groups' Breakdown Source to get only groups that had an incident assigned to them?

ABy adding 'itil' to the Roles necessary to see the filter

BBy adding 'lncident->Assignment group' to the Related List Conditions

CBy adding 'itil' type to the 'Conditions'

DBy selecting 'Incident [incident]' for the Facts table

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Question: 2

Which of the following styling options is NOT available with the data visualisation component configuration in workspaces?

ASort on categories in bar, pie, and donut visualisations based on table data sources.

BSet default, palette, or single colour options for data display.

CChange score sizes of single score visualisations.

DCreate a newvisualisation type with predefined styling.

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Question: 3

What data update settings can you enable for a single score visualisation to update the score in real-time?

ABackground refresh interval (minutes)

BShow score update time

CReal time update

DLive refresh date (seconds)

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Question: 4

What is an easy way for a responsible user to get real-time updates on the signals for a particular KPI?

AMonitoring the signal score on a dashboard

BReceive email notifications

CSchedule a report for the signal data

DManually check the KPI doe signals

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Question: 5

How are responsible users reminded when a signal remains unresolved?

AVia Virtual Agent

BVia Connect Chat

CBy email notification

DBy text message

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ServiceNow CAS-PA Quiz:1 Topic:8 Questions:1-5