SAP E_C4HYCP_12 Quiz 1 Topic 2 Questions 1-5

Question: 1

What activity does SAP recommend to escalate an SAP support incident?

AContact the incident processor directly via e-mail and increase the priority of the incident.

BCreate another incident with very high priority (P1).

CContact the Customer Interaction Center (CIC).

DContact the customer's Customer Engagement Executive (CEE).
The recommended activity to escalate an SAP support incident is to contact the Customer Interaction Center (CIC). The CIC is available 24/7 and can provide a central point of contact for queries such as existing incidents, incident escalations, SAP ONE Support Launchpad navigation, S-user ID management, and more. You can contact the CIC by chat, phone, email, or Twitter. You do not contact the incident processor directly via email or increase the priority of the incident, as this may not be effective or appropriate. You do not create another incident with very high priority (P1), as this may cause confusion or duplication.You do not contact the customer's Customer Engagement Executive (CEE), as this is not their role. Reference:2

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Question: 2

What must you do when you configure the OAuth2 for SAP Cloud Integration?Note: There are 3 correct answers to this question.

AAssign ROLE_CLIENT or ROLE_TRUSTED_CLIENT in the SAP Commerce Backoffice.

BConfigure the token endpoint URL in the SAP BTP cockpit.

CAssign the ESBMessaging.Send role in the SAP Commerce Backoffice.

DRun an ImpEx to import the OAuthClientDetails and ExposedOAuthCredential type data in the SAP Commerce Backoffice.

ECreate the secret client credentials in the SAP Commerce Backoffice.
The steps that you must do when configuring OAuth2 for SAP Cloud Integration are assigning ROLE_CLIENT or ROLE_TRUSTED_CLIENT in the SAP Commerce Backoffice, running an ImpEx to import the OAuthClientDetails and ExposedOAuthCredential type data in the SAP Commerce Backoffice, and creating the secret client credentials in the SAP Commerce Backoffice.These steps are necessary to enable role-based authentication between SAP Commerce Cloud and SAP Cloud Integration using OAuth2 tokens.

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Question: 3

What happens when you set the impex.legacy.mode property to True?Note: There are 2 correct answers to this question.

AThe ServiceLayer interceptors and validators are triggered during the import/export process.

BThe INSERT, UPDATE, and REMOVE operations are performed by the ModelService during the import.

CThe ServiceLayer interceptors and validators are NOT triggered during the import/export process.

DThe INSERT, UPDATE, and REMOVE operations are NOT performed by the ModelService during the import.
When you set the impex.legacy.mode property to True, you enable the legacy mode of ImpEx, which means that the ServiceLayer interceptors and validators are not triggered during the import/export process and that the INSERT, UPDATE, and REMOVE operations are not performed by the ModelService during the import. The legacy mode is a quick and crude way of importing data that bypasses the ServiceLayer of SAP Commerce.It may improve performance but also increase the risk of data inconsistency or errors. Reference:2

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Question: 4

You are troubleshooting a connection pool issue.How do you investigate this issue?Note: There are 3 correct answers to this question.

ARequest heap dumps.

BCheck the physical connections.

CRequest console log files and thread dumps.

DCheck the configuration parameters related to connection pool.

ERequest database dumps.
You can investigate a connection pool issue by checking the physical connections, requesting console log files and thread dumps, and checking the configuration parameters related to connection pool. The physical connections can help you monitor the number and status of connections to the database. The console log files and thread dumps can help you identify any errors or exceptions related to connection pool. The configuration parameters can help you adjust the connection pool size, timeout, or validation settings.You do not need to request heap dumps or database dumps, as they are not relevant for connection pool issues.

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Question: 5

A new item type was added to an items.xml file named CarProcessDefinition. After the Ant build and SAP Commerce server startup, the following appears in the log file:15:56:54 **** [java] [m[0;31mERROR [main] [DefaultModelConverterRegistry] code CarProcessDefinition does not belong to known type. Maybe you have added a new type without updating your system.What does this message mean?

AThe new item has been added without specifying a deployment table.

BThe new item type will be created after a system update.

CThe new deployment table has been added without specifying a new item.

DThe Java class associated to the new item is missing.
The log message means that the new item type will be created after a system update. The message indicates that the code CarProcessDefinition does not belong to a known type, which means that the item type has not been registered in the system yet. This can happen when a new item type is added to an items.xml file but the system has not been updated to reflect the changes. A system update will create the new item type and its corresponding deployment table.The message does not mean that the new item has been added without specifying a deployment table, that the new deployment table has been added without specifying a new item, or that the Java class associated to the new item is missing. Reference:2

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What activity does SAP recommend to escalate an SAP support incident?

What must you do when you configure the OAuth2 for SAP Cloud Integration?Note: There are 3 correct answers to this question.

What happens when you set the impex.legacy.mode property to True?Note: There are 2 correct answers to this question.

You are troubleshooting a connection pool issue.How do you investigate this issue?Note: There are 3 correct answers to this question.

SAP E_C4HYCP_12 Quiz:1 Topic:2 Questions:1-5