SAP C_C4H56I_34 Quiz 1 Topic 1 Questions 1-5

Question: 1

What is the only way to change an active case type?

ACopy an existing case type.

BEdit the name of the existing case type.

CIt is not possible to change an existing case type.

DExecute the Create New Version action.

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Question: 2

You are an administrator and want different user groups to have different fields access in the UI in

SAP Service Cloud Version 2. Which functionalities would you use to enable this? Note: There are 2

correct answers to this question.

AAuto flow

BLanguage adaptation

CPage layout

DAdaptation

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Question: 3

Which of the following objects can be replicated from SAP Service Cloud Version 2 to SAP S/4HANA?

Note: There are 2 correct answers to this question.

ARegistered products

BContacts

CProducts

DService contracts

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Question: 4

Which actions are prerequisites to utilize registered products? Note: There are 2 correct answers to

this question.

AActivate the service in the business role

BCreate customer records

CCreate numeric ranges for customers

DCreate an installed base

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Question: 5

You want to assign employees to multiple organizational units. Which action needs to be performed

to achieve this?

AAssign employees directly to different organizational objects.

BEnable the Primary flag in the organization unit.

CAcquire an additional license for the required add-on.

DAssign the employee at company level.

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SAP C_C4H56I_34 Quiz:1 Topic:1 Questions:1-5