SAP C_C4H520_02 Quiz 1 Topic 6 Questions 1-5

Question: 1

Which of the following reports will face a hard stop when you generate it in SAP Field Service Management?

AA nightly activity list report generated via business rules that executes in 250 seconds

BA report that references 21 different DTOs

CA spare parts list that has 1500 pages

DA service call summary for the week that returns 1000 records

Show Answer

Question: 2

For which of the following steps in the service call lifecycle is the dispatcher typically responsible? Note: There are 2 correct answers to this question.

ASet the service call to Technically Completed.

BSet the service call to Finished.

CRelease the assignment.

DPerform the activity checkout.

Show Answer

Question: 3

What is SAP's approach to integrating SAP S/4HANA Service with SAP Field Service Management?

ACloud-based using SAP Cloud Platform Integration

BCloud-based using the FSM Cloud Connector

COn-premise-based using SAP Process Integration

DOn-premise-based using the SAP CRM middleware

Show Answer

Question: 4

Which business objects permissions do you need to enable to use the Time and Material journal? Note: There are 2 correct answers to this question.

AACTIVITY

BMILEAGE

CWORKTIME

DEXPENSE

Show Answer

Question: 5

Where can service workflow steps be used in SAP Field Service Management?

AIn customer self-service when submitting a self-service request

BIn the Web application when planning a service

CIn SAP Crowd Service when dispatching a service call

DIn the mobile application when executing an activity

Show Answer

SAP C_C4H520_02 Quiz:1 Topic:6 Questions:1-5