Salesforce Salesforce-Sales-Representative Quiz 1 Topic 2 Questions 1-5

Question: 1

How should a sales representative identify and generate new additions to the pipeline?

AConduct product demos.

BProvide customer support.

CAttend industry conferences.

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Question: 2

A customer has questions about the features of one product they are evaluating.

What is the first step the sales representative should take to address this?

ASupply product references.

BSchedule new product demo.

CDispatch service technician.

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Question: 3

How does a sales representative determine if a customer might be a valid prospect for the product?

AReview the customer's website and tell the prospect that the product will solve their problems.

BUnderstand the customer's pain points and what they attempted in the past that was unsuccessful.

CUncover what the customer is planning to do and the executive staff's purchasing preferences.

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Question: 4

A sales representative is using elicitation techniques to gain a better understanding of their customer's business strategies, goals, initiatives, and challenges.

What are three elicitation techniques the sales rep should use?

AProcessing, pace analysis, and perseverance

BBrainstorming, observation, and surveys

CDeveloping, testing, and implementation

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Question: 5

A sales representative is in the closing stages of a deal and wants to summarize the benefits their solution provides to the customer.

What should the sales rep use to build their business case?

AValue map

BContract review

CFeature list

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Salesforce Salesforce-Sales-Representative Quiz:1 Topic:2 Questions:1-5